Recent News

Informa and DocuSign Expand Partnership

As a Gold Tier partner of DocuSign, Informa continues to enrich partner relationships through innovative digital document and contract transformation solutions that guide companies into the next generation of automation and productivity. Additionally, Informa Software has become the first company to build a solution on top of DocuSign CLM as well as the first to integrate DocuSign CLM and eSignature into a unified cloud solution.

Caltrans Sees 97% Accuracy in Bill Processing with the Help of Informa

Caltrans, the California Department of Transportation, has fully adopted Informa’s patented ImageQuest technology for document archival and added solutions for data capture. Utility bill processing has historically been difficult due to varieties in formatting and utility classification (water, electric, waste). Prior to Caltrans seeing a 97% processing accuracy rate, unnecessary resources were expended on collecting and organizing customer information. Utilizing Informa’s digital transformation solutions, Caltrans can conduct business more efficiently and process bills at an unprecedented rate.

Informa Software Recognized by CFO Tech Outlook

Informa Software has been recognized by CFO Tech Outlook as a “Top 10 Accounting Solutions Provider for 2021”. This recognition comes after Informa’s recent efforts to continue bolstering the company’s ImageQuest software and customer support. Informa is focusing on digital transformation and remote work capabilities for business of all sizes in 2021. In a growingly digital and remote work world, appropriate solutions that fit those efficiency changes are needed. Informa is an experienced and successful entity who is there to help your business this year.  

Informa Partners with Lendmark Financial Services

On Wednesday, May 6th, Informa Software went live with a Secure Document Upload solution that was developed for Lendmark Financial Services. This solution allows branch Customer Service Representatives to request supporting documents from their loan applicants electronically and provides a portal through which the applicants can upload copies of those documents either from their computer or through their mobile phones. This is another piece of an overall solution that Informa has developed for Lendmark in response to the COVID-19 pandemic which includes remote borrower signing capabilities enhancing their existing eDocs solution to facilitate an entirely remote, digital loan application and approval solution.  This is another milestone in building a framework which will support completely remote digital cloud solutions for multiple industry verticals.

Informa Expands Partnership with OpenText

Informa Software announced an expanded partnership with OpenText to help customers improve document redaction and security. Informa is now a licensed reseller of Blazon and Brava OpenText products. In today’s business environment, there is an increased focus on privacy and security. Organizations need to balance expanding data security regulations with the requirement to share specific information both internally and externally. Meeting these two goals requires an automated method to reliably and accurately remove sensitive information from paper and electronic content.

Blazon automates the batch conversion process to effortlessly create PDF, TIFF or secure Content Sealed Format (CSF) versions of content in practically any format. Brava is an application that makes it easy to view and collaborate on virtually any file. It eliminates the need to install the native application on every user’s desktop and allows users to safely interact with documents and drawings without altering the original file. These products allow Informa to offer superior redaction capabilities.

OpenText Redact-It effortlessly removes sensitive content and personally identifiable information from documents as a part of your business processes. You can use Redact-It for desktop use, bulk redaction or integrate it as part of your workflow.

About Informa

Informa Software enables organizations to maximize business effectiveness and efficiency through tailored digital solutions. For more information about Informa visit

About OpenText

OpenText, The Information Company™, enables organizations to gain insight through market leading information management solutions, on premises or in the cloud. For more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit

COVID-19 Update

Like you, all of us at Informa Software are deeply concerned about the impact of the coronavirus (COVID-19) on the well-being of our clients, our employees and other associates. We continue to monitor this situation closely and wanted to make sure that you knew we’re committed to being here for you when our customers and colleagues need us most.

Informa remains fully operational and ready to help. We’ve implemented company practices to mitigate threats to our employee's health. All support requests are being handled remotely by our technicians and no disruption is expected in the services that we provide to your business. We are committed to providing the same timely, personal support regardless of whether that support is being provided from within our building or from a home office. The same holds true for our sales staff as well as development and solutions delivery teams. Projects, meetings, planning sessions, and analysis will continue as scheduled and we are always available to help with your new requests.

We can be reached at our main phone line – (407) 647-8765 or  (866) 392-3380 or   Informa Support can continue to be reached at (407) 215-1291 or (877) 475-7778  or

We join with you in the hope that normalcy will return sooner rather than later. In the meantime, please be prudent and safe!

Michael T James

Informa Partners with Dräger

Informa Software Drager Success Story

Informa Partners With Dometic

Informa has implemented an accounts payable automation solution for Dometic as the company continues phase 1 of their global modernization initiativeThe AP automation solution utilizes Informa's proprietary advanced capture which allows real time validation with Dynamics 365 hosted in Microsoft's Azure Cloud. Dometic is best known for their intellectual property and long history for acquiring the rights to manufacture and produce the refrigerator. In 2015, Dometic became a public company with its shares trading on the Stockholm Stock Exchange. Since partnering with Informa, Dometic has embarked on a journey to implement efficient and effective automation solutions to reduce cost and improve business processes.

Informa Software Partners with Tribute, Inc. to Offer Signature Capture

Simplify your business and power up your counter sales with Informa’s eSignature module for counter sales.

Informa Software and Tribute, Inc. have partnered to offer TrulinX software customers a cost-effective signature capture feature for their counter sale operations. Informa Software is a provider of business productivity solutions including content management, document imaging, data capture and business process automation. Informa's eSignature module for TrulinX counter sales allows customers to capture signatures utilizing Topaz signature pads at the counter during the check-out process.

There are many benefits to utilizing eSignature:


eOriginal’s Digital Transaction Management Solution for Westgate Resorts Utilizes Equiant as e-Document Custodian

Through a collaboration with eOriginal, the experts in digital transactions, Equiant, a Scottsdale, Ariz.-based receivables servicing provider, has been selected to provide document custody services for Westgate Resorts, an Orlando-based timeshare resort developer and operator with 28 resorts in seven states. The custodial agreement completes the seamless Digital Transaction Management (DTM) solution Westgate has implemented in partnership with eOriginal Inc., DocuSign Inc., and Informa Software. The all-digital Westgate Resorts Timeshare System enables Westgate Resorts to digitally integrate all business process—from sales presentations to customer contract execution—while providing a legally-binding, securely vaulted management solution with a robust audit trail for the signed contracts and loans. “Equiant had a strong willingness to work closely with all parties involved to implement this new process,” said John Willman, Westgate’s treasurer and vice president of Mortgage Services. “Equiant understood the efficiencies that could be gained for Westgate and the ease with which electronic documents could be reviewed during the file check-in process.” (more…)

Microsoft and Intel Feature Informa’s eDocs in New Promotional Video

Informa’s eDocs for paperless processing at Westgate Resorts was featured in a Microsoft/Intel video that premiered at HiTec 2015, the world’s largest hospitality technology show. The innovative paperless solution features Microsoft tablets to increase sales floor efficiency and provide a greatly enhanced customer experience.

Palm Beach County School Board Gives OpenText Capture Center High Marks

Florida School District Automates Invoice Processing with Document Capture Solution

WATERLOO, Ontario, June 24, 2015 /PRNewswire/ -- OpenText™ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM), today announced Palm Beach County School Board has implemented OpenText Capture Center to automate its invoicing process to reduce costs and improve productivity. With OpenText Capture Center, the board has transformed its Accounts Payable (AP) department for the digital world.

Palm Beach County is one of the top-performing school districts in Florida and is committed to providing a world-class education to its students. With recent economic challenges and significant budget reductions, the school board needed solutions to maximize efficiencies and savings. Manually processing an estimated 175,000 invoices annually for the school district, the board's AP departments faced a labor-intensive, paper-driven process. Additionally, government mandates on record maintenance resulted in high storage costs for paper invoices and additional manual processes. The board needed a solution to automate these manual processes and reduce costs, while integrating with its current systems. (more…)

eOriginal and Informa Software Join Forces to Provide Interface-Enabled Digital Transaction Management Solutions

eOriginal and Informa Software kicked off their partnership earlier this year with a multi-partner project with DocuSign, Inc. to deliver an end-to-end digital transaction management solution for Westgate Resorts.

Baltimore, MD (PRWEB) March 25, 2015

eOriginal, Inc., the digital transaction experts, announced today that they have developed a technological partnership with Informa Software to support the integration of eAsset® Management Services with Informa Software’s eDocs application for use within business processes across industries. The collaboration of these two intelligent technologies will help businesses deliver, process, and securely manage high volumes of valuable, electronically-signed assets.