This usually indicates an issue communicating with the ImageQuest server on the network.
The error may require an administrator to assist with getting communication functioning properly again.
Areas to check:
- Is the IQApplication Service Host started/running on the ImageQuest server?
- Is the Windows Firewall enabled on the ImageQuest server? If it is enabled, are the proper ports opened (TCP ports 32751, 33176, 80)
- Does the client hosts file have an entry for the IQ server with a different name and/or IP address?
- Have there been any recent DNS changes for the IQ server?
