Rightfax Enterprise Fax Reporter is an application installed with the Administrative Utilities in the Rightfax Product Suite. Fax Reporter can be installed on the Rightfax server or on a workstation.
Install Administrative Utilities on the Rightfax server (Will create downtime of ~5 minutes):
- Open the Control Panel on the Rightfax server.
- Open the Programs and Features applet.
- Select Rightfax Product Suite and click Change.
- Add/Remove Features should be the only option, click Next.
- Check the box for Administrative Utilities. (If it is already checked, click Cancel.)
- Click Okay.
Install Administrative Utilities on a workstation (DO NOT PERFORM THESE STEPS ON THE RIGHTFAX SERVER):
- Mount the Rightfax installation media.
- Select a custom installation.
- Deselect everything in the list.
- Select only the Administrative Utilities.
- Complete the install.
Run Usage Reports:
- Open Rightfax Enterprise Fax Reporter.
- Click File > Open Report.
- Select the Usage_Inbound_Users.rpt.
- Enter the SQL server credentials. *
- Select the date range.
- On the toolbar, find the Export Report button.
- Change the Save as Type to PDF.
- Select a location to save the file.
- Repeat steps 3-8 using Usage_Outbound_Users.rpt.
- Send the files to your Informa Software representative.
* The credentials used depend on your SQL server configuration.
Please feel free to contact Informa Software Support if you run into any problems or have any questions:
Informa Software
877.475.7778
support@informasoftware.com